The Health Care Manager's Guide to Continuous Quality Improvement (J-B AHA Press) Surprisingly, there is little information available for managers who must translate the principles of continuous improvement into practical reality..Health care organizations are increasingly embraci
WENDY LEEBOV, is currently the associate vice-president of human resources at Albert Einstein Healthcare Foundation in Philadelphia. She was previously the founder and president of The Einstein Consulting Group, a subsidiary of the Albert Einstein Healthcare Foundation. The Einstein Consulting Group helps health care organizations achieve continuous improvement in service and quality. The group's work has been featured in Newsweek, Healthcare Mangement Review, The Washington Post, Hospitals, Journal of Healthcare Marketing, and Healthcare Marketing Report.
Dr. Leebov is a nationally recognized author, speaker, workshop leader, and retreat facilitator. Her writings include many articles, training curricula, and the following books: Health Care Managers in Transition: Shifting Roles and Changing Organizations (with Gail Scott, MA, Jossey-Bass, Inc., 1990); Service Excellence: The Customer Relations Strategy for Health Care (American Hospital Publishing, 1988); and Patient Satisfaction
| Title | : | The Health Care Manager's Guide to Continuous Quality Improvement (J-B AHA Press) |
| Author | : | Wendy Leebov |
| Format | : | Paperback - Pages ( 215 ) |
| Rating | : | 4.66 |
| Publish Date | : | 1991-11-29 |
| Id Book | : | 1556480784 |
| Type File | : | PDF, DOC, RTF, ePub |
WENDY LEEBOV, is currently the associate vice-president of human resources at Albert Einstein Healthcare Foundation in Philadelphia. She was previously the founder and president of The Einstein Consulting Group, a subsidiary of the Albert Einstein Healthcare Foundation. The Einstein Consulting Group helps health care organizations achieve continuous improvement in service and quality. The group's work has been featured in Newsweek, Healthcare Mangement Review, The Washington Post, Hospitals, Journal of Healthcare Marketing, and Healthcare Marketing Report.
Dr. Leebov is a nationally recognized author, speaker, workshop leader, and retreat facilitator. Her writings include many articles, training curricula, and the following books: Health Care Managers in Transition: Shifting Roles and Changing Organizations (with Gail Scott, MA, Jossey-Bass, Inc., 1990); Service Excellence: The Customer Relations Strategy for Health Care (American Hospital Publishing, 1988); and Patient Satisfaction
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