Dealing with the Customer from Hell: A Survival Guide They may represent just a small proportion of the people a company does business with, but this tiny group can have a big effect on a workforce.They yell and shout, and try to intimidate. "Dealing wi
Shaun Belding is the president of Belding Skills Development Corporation, an international training and development consultancy specializing in customer service, teambuilding, management and leadership.
| Title | : | Dealing with the Customer from Hell: A Survival Guide |
| Author | : | Shaun Belding |
| Format | : | Paperback - Pages ( 160 ) |
| Rating | : | 4.96 |
| Publish Date | : | 2005-08-03 |
| Id Book | : | 0749444517 |
| Type File | : | PDF, DOC, RTF, ePub |
Shaun Belding is the president of Belding Skills Development Corporation, an international training and development consultancy specializing in customer service, teambuilding, management and leadership.
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